hutchgo mall 網上商店 - 一般條款及細則

1. 接受條款及細則

本文中所使用的詞彙「我們」及「本公司」,指經營及管理此網站及其他網站(「網站」,「本網站」)所提供的若干商業服務(「服務」)。由本公司網站提供的服務,可透過個人電腦輸送渠道及無線通訊渠道獲取,這些服務(「服務」)包括提供上述商業服務。

 

本文中所使用的詞彙「閣下」及「用戶」,指基於任何原因或任何目的使用服務的所有個人及/或實體。本文所使用的詞彙「內容」指所有或任何數據、文字、按鈕圖標、連接、HTML代碼、商標、軟件、音樂、聲音、照片、圖像、靜止圖片、移動圖片系列,(無論是動畫與否),錄像、商品、產品、廣告、服務或其任何編排或組合、及在任何網站或網頁上可能出現的任何其他內容或材料。

 

我們根據以下使用條款及細則(「條款及細則」)向閣下提供服務,該等條款及細則可能會由本公司不時透過於網站公佈經修改的版本而予以更新及修改。某些服務可能會受到額外的條款及細則規限,該等額外條款及細則將在閣下表示有意使用該等服務時知會閣下。該等額外條款及細則已通過接及於此納入條款及細則。

 

閣下接受條款及細則,並同意在閣下使用任何服務或以其他方式進入網站或使用網站內任何資料時受其約束。若閣下不接受條款及細則,則閣下不得且不應進入網站或使用其提供的服務或資料。若閣下對條款及條件或對進入或使用網站尚有任何疑問,請透過mall@hutchgo.com與本公司聯絡。

 

2. 服務介紹

除非另外明確表明,否則所有服務連同任何增加或提升目前所提供的服務的新功能,均受條款及條件約束。閣下知悉並同意,服務乃以「按現狀」基準提供,且本公司無須為任何服務的時效性、刪除、錯誤提供或未能提供而承擔任何責任。閣下知悉,服務的技術處理及傳輸可能涉及

2.1透過各種網絡進行傳輸;及

2.2為遵循或適應連接網絡或裝置而作出變更。

 

因此,在任何情況下,倘由於任何通訊網絡或提供接駁的任何方面發生延誤或失效以致任何服務全部或部份失效或無法獲取全部或部份該等服務,本公司概無須承擔責任。

 

 

3. 登記

閣下可能(在網上或以其他方式)須填寫本公司一份或多份登記或申請表格,方可使用若干服務。填寫該等表格時,閣下即承諾按要求提供有關閣下個人的真實、準確、最新及完整個人識別資料,提供有關閣下透過任何網站所刊登或提供任何內容的真實、準確、最新及完整資料(「其他資料」)及保持並及時更新閣下的個人識別資料及其他資料,以保其真實、準確、最新及完整。若閣下提供失實、不準確、過時及不完整的任何其他資料或個人識別資料,或本公司有合理理由懷疑該等有關資料失實、不準確、過時或不完整,則本公司有權暫停或終止閣下的戶口,並拒絕閣下使用任何目前或將來的服務(或其任何部份)。

 

 

4.未成年人士

若閣下未滿十八歲、或為未成年人士或無承擔法律責任的能力,則閣下應在使用任何服務前,就此等條款及條件的涵義及後果徵詢閣下父母或監護人的建議。除非閣下已取得閣下父母或監護人的同意,否則,閣下不得向本公司提供閣下的個人識別資料。本公司假定網站內的每位用戶均具備使用任何服務所須的能力,且一旦閣下使用任何服務,閣下即向本公司作出承諾及保證,閣下具備所須能力。本公司並無義務核實任何用戶的年齡或能力,但若發現任何用戶不具備所須能力,本公司保留可能追究該等用戶或其父母或監護人之權利,包括就因缺乏上述能力致使本公司遭受所有損害或損失獲得賠償,或取消其登記及終止其進入網站的權利。

 

 

5.私隱政策

個人識別資料須受本公司私隱政策規管。請參閱公司私隱政策聲明及個人資料收集聲明。

 

 

6. 個人識別代碼、密碼及保安

閣下進行網上登記時,需於表格上填上個人密碼及/或個人識別代碼(「個人識別代碼」)。若有需要,閣下可(透過網站或以其他方式)不時要求更改閣下的密碼或個人識別代碼。閣下亦可能收到有關根據若干公開密碼匙基礎建設而頒發予閣下的數碼或電子證書的密碼,以便進行網上交易。閣下須負責保密上述密碼及個人識別代碼,並對根據該等密碼或個人識別代碼所發生的所有活動承擔全部責任。閣下同意如發生任何未經授權使用閣下的密碼或個人識別代碼或違反安全的任何其他情況,將立即通知本公司,及確保閣下在每次結束瀏覽網站時,自閣下的密碼或個人識別代碼中退出。本公司無法且不會對因閣下未能遵守本文第6條的規定或就服務使用任何數碼或電子證書而產生的任何損失或損害承擔責任。閣下承認上述密碼及個人識別代碼屬保密資料,在任何情況下均不得向任何人士披露。閣下違反該機密性的任何言語、行動或行為,無論有意或無意,均會導致閣下就因此引起的所有損失或損害向本公司承擔責任。閣下須採取所有必要的預防措施來維持上述密碼及個人識別代碼的機密性。閣下謹同意及承認,任何人士(無論是否經閣下授權)用該等密碼及個人識別代碼來使用服務將構成並視為閣下本身使用服務。倘若發生任何實際或可能未經授權使用該等密碼及個人識別代碼的情況,閣下須立即通知本公司,並隨即向本公司書面確認上述情況。在本公司收到該等書面確認前,閣下無權向本公司提出索償,且須就本公司因使用任何服務(無論是否經閣下授權)而遭受的所有損失及賠償向本公司承擔責任。

 

閣下承認並同意,本公司的唯一職責僅在於核實密碼及個人識別代碼,且本公司無須:

6.1 當有關故障是直接或間接因本公司無法控制的情況或事件造成承擔閣下或任何其他人士因未能透過各種電子傳送渠道作出或執行指示或履行有關該等指示的任何義務而遭受的任何損失或損害;或

6.2 承擔閣下或任何其他人士因以正確的密碼及/或個人識別代碼透過各種電子傳送渠道提供的指示而遭受的任何損失或損害。

 

閣下承認,鑑於互聯網的性質,本公司無法保證就任何服務對個人識別資料、內容或其他資料進行的任何傳輸均完全安全可靠。透過使用及獲取任何服務及顧及獲取及使用該等服務,閣下承認本公司保安聲明中所載本公司所採納的保安功能足以滿足閣下的所有目的。

 

7. 用戶行為

透過本網站刊登及接達之任何內容,無論公開刊登或私下傳輸,均屬提供該等內容的人士之責任。此即表明,提供內容之人士,而非本公司,須對其透過服務上載、刊登、以電子郵件發送、提供或以其他方式傳輸之內容承擔全部責任。本公司並不控制透過服務刊登的內容,因此並不保證該等內容的準確性、完整性及質量,透過服務接駁內容的用戶均知悉並承認,如此使用服務可能會使他們接觸令人不快、有傷風化及令人反感之內容。在任何情況下,本公司均不會以任何方式對任何內容或,包括但不限於任何內容中的任何差錯或遺漏、或因使用透過服務而刊登、以電子郵件發送、提供或以其他方式傳輸的任何內容而遭受的任何損失或損害承擔責任。

 

閣下承諾不使用服務作以下用途:

7.1 上載、刊登、以電子郵件發送、提供或以其他方式發送閣下無權(無論是所有權,合約權或托管權)傳輸的或非法、有害、威脅性、污蔑性、騷擾性、欺騙性、誹謗性或在其他方面令人反感的任何內容;

7.2 透過使用任何服務傳輸虛假或偽造的內容來假冒任何人士或實體;

7.3 上載、刊登、以電子郵件或以其他方式發送、提供或以其他方式傳輸違反任何所有權或知識產權(包括但不限於任何一方的專利、商標、商業秘密、版權)的任何內容;

7.4 上載,刊登、以電子郵件發送、提供或以其他方式傳輸任何未經准許之廣告、宣傳材料、「垃圾郵件」、「濫發郵件」、「連鎖信」、「層壓式計劃」或以其他形式招攬業務,惟經本公司明確准許者可除外;

7.5 上載,刊登、以電子郵件或以其他方式發送含有軟件病毒或足以干擾、損壞或限制本網站及/或電腦軟件或硬件或相關電訊設施之其他電腦編碼、文檔或程式之內容;

7.6 干擾或中斷服務、伺服器或藉以提供服務之網絡,或未能遵守此等網絡之要求、程序、政策或規定;

7.7 收集或儲存其他用戶之個人識別資訊。

 

閣下承認本公司並無義務事先對內容進行篩選,但本公司有權(但沒有義務)自行酌情決定拒絕或刪除可透過服務提供之任何內容。在不影響上述權利的前提下,本公司有權刪除其認為違反條款及條件或其認為在其他方面欠妥的內容。閣下承諾及同意會評估及承擔與使用任何內容相關之所有風險,包括倚賴假定該等內容之準確性、完整性及實用性之風險。就此而言,閣下承認不可以倚賴由本公司創作或提交予本公司之任何內容,包括但不限於聊天室、論壇、拍賣網站及電子購物商場及服務之其他任何部份所包含之資訊。

 

閣下承諾不使用服務作以下用途:

7.8 符合法律程序;

7.9 執行其權利;或

7.10 對聲稱任何內容違反第三方權利作出回應,有合理需要須保留或披露內容,則本公司可保留或披露有關內容。

 

8. 商品

由第三方在本網站上提出、介紹或提及之所有商品、產品或服務(「商品」)及所有公共服務,均並非由本公司提出及提供。閣下不得以任何方式倚賴本公司,以判定透過網站所提供平台可接達有關此等商品及/或公共服務之任何資訊的準確性及可靠性。購買、收購或獲取該等商品及/或公共服務之合約,須於閣下及出售、提出、或提供此等商品或服務之第三方(包括提供公共服務的香港特別行政區政府)之間達成。本公司並非該等合約之一方,而僅是提供一個平台,藉以提供公共服務或促成商務活動及/或線上支付。本公司強烈建議閣下在達成任何(線上或線下)交易前,須對上述第三方進行閣下認為必要或合適之任何調查。因此,本公司並針對任何可獲取性,品質式對具體目的的適用,沒有作出及/或否認任何明示或暗示之表述及保證,亦無在執行或從事與該等商品及/或公共服務相關事務過程中作出任何暗示之保證。倘若因在本網站或透過本網站提出、介紹、提及或提供之商品及/或公共服務引致任何損失,包括但不限於與此等商品及/或公共服務之不能獲得、使用、不能使用、運行或不能運行有關而引致的獲取替換商品或服務之成本、利潤損失、資料損失或任何直接、間接、特殊、懲罰性、懲戒性或後果性損失,本公司均無須承擔責任,且無論於任何情況下均無須為任何賠償負責。

 

倘購買或獲取任何在或透過網站提供、介紹或提及的商品或公共服務時,任何網上付款在本公司提供的付款平台上進行(儘管本文其他規定),則本公司概不對閣下進行之任何網上付款就以下原因蒙受的任何損失或損壞(包括間接及後果性損失及損壞)承擔任何責任,包括

8.1 有關銀行及/或第三者貿易商用於處理信用卡/簽賬卡/智能卡的付款通道傳輸或其他方便付款的體系傳達的任何資訊或任何訊息發生任何故障、延誤、中斷、暫停、或傳輸限制

8.2 從上述付款通道傳達的任何資訊或訊息發生任何錯誤或遺漏,

8.3 此等付款通道的任何故障、功能故障或失效及

8.4 由其引發或與之有關的任何事項。

 

 

9. 價格及付款

9.1 我們將採取一切合理商業努力以於我們的網站顯示準確及最新價格。然而,由於各類銷售商品的價格通常由供應商更新,故我們於接納閣下的訂單前無法列出確實的價格。

9.2 如價格變動,我們保留以下權利

9.2.1 取消閣下的訂單,或

9.2.2 聯絡閣下,以諮詢閣下是否有意支付差額或取消閣下的訂單。

 

9.3 如我們取消訂單,而閣下已作出任何付款,則我們將向閣下退回我們於閣下的信用卡所扣減的任何金額。閣下同意及接納我們毋須為取消訂單而作出任何賠償。

 

9.4 我們僅接納Visa、萬事達及JCB信用卡付款。當閣下作出訂購時,即表示閣下授權我們,按我們於接納閣下訂單時商品的金額以閣下所指定的信用卡付款。於收取款項前,商品的所有權不會轉移至閣下。

 

9.5 我們使用第三方付款服務以進行網上交易。當閣下作出訂購時,閣下同意及接納,受其條款及細則所限,閣下的信用卡資料將會被我們以及付款服務供應商收集、處理及保留。閣下同意及接納,閣下單獨及獨自承擔閣下於進行信用卡交易時所招致或產生的任何損失,且我們於任何情況下均毋須承擔任何有關全部或部分損失。

 

 

10. 送貨

10.1 我們會將閣下訂購的商品透過第三方供應商送遞閣下所提供的送貨地址。當閣下確認收到商品同時,閣下同意應要求出示具有照片的身份證明。當商品送遞至閣下所提供的送貨地址,商品被視為交付予閣下及由閣下接收。倘閣下因任何原因而未能接收商品,閣下同意及接受我們有權選擇向閣下收取額外費用或取消閣下訂購而無需退款或作出任何補償。

10.2 我們或會一次或分多次送貨,而部份商品可能由供應商直接送貨。有關發送商品的任何時間及日期,或送貨所需的時間僅為估計。閣下同意及接受,於任何情況下我們均不會接受取消訂單或向閣下退款。

10.3 當閣下所購商品已送交閣下,閣下將成為商品的擁有人。當商品已送交閣下,閣下將自行承擔持有商品的風險而我們將無須為它們的損失或損壞負責。

10.4 我們保留一切權利,可於任何時間及不時調整免運費訂單金額。

 

 

11.退貨/退款政策

11.1 除另有規定外,概不接受退貨或更換貨物。請閣下於訂購前細閱由供應商訂明的退貨或更換政策。

 

11.2 根據個別供應商的退貨或更換政策,除非閣下訂購的商品出現故障、有缺陷或損壞(並非閣下的錯失),或商品並非閣下所訂購,或交付的數量不正確,否則恕不接受退換。若因以上原因退換商品,需符合以下條件::

11.2.1 退貨或更換政策適用;

11.2.2 商品未經使用並處於原先出售的狀態,連同與貨物提供的所有零件及配件,包括說明書、證書、標籤、標記、消耗品、袋及盒;

11.2.3 商品的包裝必須處於交付予閣下時的狀態;及

11.2.4 退貨或更換的要求經電郵寄送至我們的客戶服務代表並按供應商指定期限及送遞方法把商品退回予供應商。

 

11.3 閣下同意及接受,是否接受商品更換須視乎存貨供應。

 

11.4 閣下同意及接受,是否被接受退回或更換商品屬供應商的全權酌情決定。於任何情況下我們均不會接受直接向我們退貨,或為閣下因任何原因招致的損害負責。

 

 

12. 一般產品/服務使用條款

閣下於本網站購物後,閣下將會收到由本網站寄出的確認通知電郵,轉賬成功後,購物紀錄便會儲存於閣下在本網站建立的帳戶內,閣下可於該產品/服務兌換的限期前,依據產品/服務的指示兌換服務。

 

除特別聲明外,所有服務均受以下使用條款及細則規限:

12.1 服務需於指定有效期內享用;

12.2 服務不能兌換現金及找贖;

12.3 服務不能退換;

12.4 如有任何爭議,商戶將保留更改此優惠之權利而毋須作事前通知及保留行使此優惠之最終決定權

 

 

13. 資訊公開披露

閣下在發送任何內容、其他資訊或個人識別資訊前,請檢查閣下是否在本網站的公共領域進行發送。倘閣下在公共領域進行發送,則表明閣下承認自願發送該等內容及

13.1 閣下選擇繼續在本網站登載該等內容,則本公司獲授予全球性免費特許權去進行複製、修改、調整及公佈該等內容,及

13.2 可使用該等內容,在用戶之間用於互發郵件或聊天,或將閣下介紹給其他用戶。閣下自願在公共領域提供的所有該等內容均不得視為由本公司收集。

 

 

14. 賠償保證

倘若本公司及其附屬公司、聯屬公司、行政人員、代理人、品牌共同所有者或其他合作夥伴及僱員因

14.1 閣下的作為或不作為而違犯該等條款及條件,

14.2 閣下使用任何服務,或

14.3 閣下透過服務提交、公佈或傳輸的內容、其他資訊或個人識別資訊,而招致任何索償、訴訟、損壞、損失、及負債,閣下同意作出賠償或為其進行辯護或使其免受損失。

 

 

15. 不得轉售服務

閣下承諾不會為任何商業目的複製、轉錄、拷貝、出售、轉售服務、服務應用或服務使用之任何部份或以其他方式進行利用。

 

 

16. 服務之修改

本公司有權在任何時候及不時修改或暫時或永久性終斷服務(或其任何部份)而無須發出通知。閣下同意本公司概不就服務之任何修改、暫停或中斷對閣下或任何第三方承擔責任。

 

 

17. 連接

本網站載有與萬維網其他網站或網頁的連接,該等連接並非由本公司保持或控制,因此本公司對此概不承擔任何責任。當閣下啟動任何該等連接時,閣下離開本網站及接駁該等網站或網頁之風險均由閣下自行承擔,本公司概不對載於或從該等網站或網頁獲取之任何內容、廣告、產品或其他資料承擔責任。閣下進一步承認及同意本公司概不對使用或倚賴載於或透過任何該等網站或網頁獲得的任何該等內容、貨物或服務所造成或聲稱造成或與之有關的任何損壞或損失直接或間接負責或承擔責任。

 

 

18. 無線通訊渠道

就無線通訊渠道的傳遞渠道而言,閣下承認設有使用服務功能的指定無線通訊配件僅提供接駁若干互聯網地址,及閣下僅能查看本公司之指定軟件所支持的格式文件,及若干“PopUp”視窗可能未能獲支持。閣下理解及承認對其手提電話(包括所載的硬件及軟件)作出變更、重新配置或任何行為可能會導致上述設計發生變動及導致服務中止或不能使用。

閣下理解及承認,本公司並非有關無線通訊配件的生產商或提供無線上網的服務商。在任何情下,本公司將不會就﹙a﹚有關無線通訊配件或個人電腦使用或無法使用服務;﹙b﹚有關無線通訊配件或個人電腦連繫或無法連繫無線通訊渠道;﹙c﹚任何與使用或無法使用有關無線通訊配件及/或個人電腦及/或任何無線上網服務有關的事項;﹙d﹚任何無論是否由服務導致有關無線通訊配件及/或個人電腦上的資料損毀或損失,附上任何直接、間接、事故性、特殊、後果性或懲戒性損失承擔責任。

 

 

19. 豁免擔保

閣下清晰理解及同意:

19.1 閣下自行承擔使用服務的風險。在香港特別行政區法例許可範圍內,本公司明確豁免任何種類之所有明示或暗示保證,包括但不限於有關適銷性、適用於特殊用途及不侵權的暗示保證。

 

19.2 本公司並不保證

19.2.1 服務將滿足閣下的要求,

19.2.2 服務將不會中斷、及時、安全或無錯誤,

19.2.3 使用服務可能獲得的結果將為準確或可靠,

19.2.4 閣下透過服務購買或獲取之任何內容或商品的質量將符合閣下的預期,及

19.2.5 任何軟件的任何錯誤將得到更正。

 

19.3 透過使用服務下載或以其他方式獲得的任何內容均由閣下酌情決定及承擔風險,閣下將對下載任何該等內容所導致的閣下電腦系統及/或無線通訊系統的任何損毀或資料損失自行承擔責任。

 

19.4 閣下從本公司或透過或自服務獲得之任何口頭或書面意見或資訊,均不得可構成在條款及條件內未明示闡明之保證。

 

 

20. 責任限制

閣下清晰理解及同意,在香港特別行政區法律許可的範圍內,倘若因

20.1 使用或不使用服務;

20.2 因透過或從服務購買或獲取的任何內容、其他資訊或服務或接收的訊息或訂立的交易而導致須購買替代貨物及服務的費用;

20.3 未經授權使用或變更閣下傳輸的資料或個人識別資料;

20.4 任何第三方就任何服務之聲明或行為;或

20.5 與服務有關的任何其他事項,所導致之直接、間接、事故性、特殊、後果性或懲戒性損失(包括但不限於溢利、商譽、使用、資料損失或其他無形損失),本公司將無須承擔任何責任。

 

本公司對用戶就服務,儘管本文的規定,倘仍有承擔的責任,僅限於有關的交易金額或招致的直接損毀(以較小者為準)。

 

 

21. 知識產權及版權代理人

本公司遵守版權法並希望用戶遵守該等法例。未經授權複製、散佈、修改及公開展示版權作品屬於侵犯版權所有者權利的行為。閣下使用服務的條件之一,為閣下須同意將不會使用本網站侵犯他人的知識產權。倘收到任何有關用戶使用本網站侵犯他人版權或其他知識產權的通知,本公司有權終止該等用戶的登記。倘本公司收獲任何涉及用戶使用本網站侵犯他人版權的通知,本公司將對此進行調查。

 

本公司將對宣稱使用本網站進行侵權的指控(向「指定版權代理人」所提交的報告,按下文的方式識別)作出快速回應。倘閣下為版權所有者,或獲授權代表版權所有者行事,或為版權的獨有權所有者,請提交閣下確信本網站正在發生或已發生該等版權行為的侵權通知,並提供以下資料給本公司指定版權代理人:

21.1閣下宣稱遭受本網站侵權的版權作品的名稱,或倘為多個版權作品,則為閣下宣稱遭受本網站侵權的版權作品清單;

21.2閣下宣稱侵犯他人版權的內容之素材的說明;

21.3閣下的住址及收件地址、電話號碼、電子郵件地址及其他詳細聯絡資料;

21.4閣下的誠信聲明,表明爭議的版權材料之使用未獲得版權所有者、其代理人或法例授權;及

21.5閣下的誠信聲明,表明閣下提供資料為準確及閣下乃版權所有者或獲授權代表版權所有者行事或閣下持有版權的獨有權。所有侵權聲明須傳遞至本公司的以下「指定版權代理人」:

 

香港九龍紅磡

德豐街22號

海濱廣場第二期12樓1201室

HutchisonTravelLimited

客戶服務經理

 

電子郵件:mall@hutchgo.com

 

 

22. 規管法律

條款及條件將按照中華人民共和國香港特別行政區(「香港」)法律詮釋及本協議受其法律規管,無須理會其法律條文之衝突。閣下同意閣下對本公司提出的任何索償須提呈香港法院解決。

 

 

23. 可分割性

倘條款及條件之任何一款或多項條款,或其任何情況下之應用由於任何原因在任何方面被宣佈為無效、非法或不可執行,則該條款或條件及條款在任何其他方面及條件之餘下部份的有效性、合法性及可執行性均不會受到損害。

 

*本中文譯本僅供參考之用,倘若中、英文本之文義有異,應以英文原文為準。

 

 

1. Acceptance of Terms and Conditions

The terms "hutchgo mall" and "we", “us” and “ours” as used herein refer to Hutchison Travel Limited. hutchgo mall operates and administers the websites ("Websites") through which certain commercial services are delivered. The services provided by hutchgo mall via the Websites ("Services") are accessible through the personal computer delivery channel and the mobile channel.

 

The terms "you" and "User" as used herein refer to all individuals and / or entities accessing the Services for any reason or any purpose. The term "Contents" is used herein to refer to all or any of, as the case may be, the data, text, button icons, links, HTML codes, trademark, software, music, sound, photographs, graphics, still pictures, series of moving pictures, (whether animated or not), videos, merchandise, products, advertisements, services or any compilation or combination of them and any other contents or materials that may be found on any website or any webpage.

 

We provide the Services to you, subject to the following Terms and Conditions of Use ("T&C"), which may be updated and revised by us from time to time by posting the revised version at the Websites. Some Services may be subject to additional terms and conditions governing their provision which additional terms will be made known to you upon you expressing your intent to use those services. Those additional terms and conditions are hereby incorporated by reference into the T&C.

 

You accept and agree to be bound by the T&C upon your using any Services or otherwise accessing the Websites or using any information found therein. If you do not accept the T&C, you may not and should not access the Websites or use the services or information provided thereunder. If you have any questions about the T&C, or about accessing and using the Websites, please contact us at mall@hutchgo.com.

 

 

2. Description of Service

All Services together with any new features that augment or enhance any such services currently offered shall, unless explicitly stated otherwise, be subject to the T&C. You understand and agree that the Services are provided "AS-IS" and that hutchgo mall assumes no responsibility for the timeliness, deletion, mis-delivery or failure of the provision of any Services.

You understand that the technical processing and transmission of the Services may involve:

 

2.1Transmissions over various networks; and

 

2.2Changes to conform and adapt to technical requirements of connecting networks or devices.

 

hutchgo mall shall, accordingly, in no circumstances, be liable for any failure of any Services in whole or in part or for your inability to gain access in whole or in part to such Services due to the delay or failure of any communication networks or any party providing such access.

 

 

3. Registration

You may be asked to fill in one or more than one of our registration or application forms (on-line or otherwise) before certain Services become available to you. In filling in those forms, you undertake to (a) provide true, accurate, current and complete personally identifiable information about yourself as required, (b) provide true, accurate, current and complete information about any Contents posted or offered by you through any Websites ("Other Information") and (c) maintain and promptly update your personally identifiable information and Other Information to keep it true, accurate, current and complete. If you provide any Other Information or personally identifiable information that is untrue, inaccurate, not current or incomplete, or hutchgo mall has reasonable grounds to suspect that such is untrue, inaccurate, not current or incomplete, hutchgo mall has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

 

 

4. Minors

If you are under the age of eighteen, a minor or not capable of assuming legal responsibility, you should seek advice from your parents or guardians as to the meaning and consequences of these T&C before using any of the Services. You must not provide us with your personally identifiable information unless you have received the consent from your parents or guardians. hutchgo mall presumes that every User of the Websites has the requisite capacity required for any use of any of the Services and, by using any of the Services, you undertake and warrant to us that you have the requisite capacity. hutchgo mall is not obliged to verify the age or capacity or any Users, but in the event it is discovered that any Users lack the requisite capacity, hutchgo mall reserves the rights as may be available against such Users, or the parents or guardians of such Users, including the right to be indemnified by them against all the loss or damage suffered by us as the result of the said lack of capacity or to cancel their registration and terminate their access to the Website.

 

 

5. hutchgo mall Privacy Policy

Personally identifiable information is subject to our Privacy Policy. Please see our Privacy Policy and Personal Information Collection Statement.

 

 

6. PIN, Password and Security

You will receive a password and/or Personal Identification Number ("PIN") upon completing our on-line registration form. You may request the alteration of your password or PIN (via the Websites or otherwise) if necessary from time to time. You may also receive passwords in respect of digital or electronic certificates issued to you under certain Public Key Infrastructuresfor effecting on-line transactions. You are responsible for maintaining the confidentiality of the said passwords and PIN, and are fully responsible for all activities that occur under those passwords or PIN. You agree to (a) immediately notify hutchgo mall of any unauthorized use of your passwords or PIN or any other breach of security and (b) ensure that you exit from your passwords or PIN at the end of each visit to the Websites. hutchgo mall cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 6 or your use of any digital or electronic certificates in connection with the Services.

 

You acknowledge that the said passwords and PIN are confidential and must not be disclosed to any other person(s) under any circumstances. Any words, action or conduct whether intentional or unintentional, by you breaching that confidentiality shall render you liable to hutchgo mall for all losses and damages thereby caused. You shall take all necessary precautions to maintain the confidentiality of the said passwords and PIN. You hereby agree and acknowledge that the use of the Services by any person whatsoever (whether authorised by you or not) with those passwords and PIN shall constitute and be deemed the use of the Services by you. You shall notify hutchgo mall immediately of any actual or possible unauthorised use of those passwords and PIN and shall confirm the same in writing without delay to hutchgo mall. Until hutchgo mall has received such written confirmation you shall have no claim against hutchgo mall and shall be liable to hutchgo mall for all losses and damages incurred by hutchgo mall in respect of any use of the Services whether authorised by you or not.

 

You acknowledge and agree that the only duty of hutchgo mall is to verify those passwords and PIN and hutchgo mall shall not be liable in respect of:

 

6.1 any loss or damage suffered by you or any other person as a result of any failure to effect or execute instructions through various electronic delivery channels or perform any obligation thereunder where such failure is attributable either directly or indirectly to any circumstances or events outside our control: or

 

6.2 any other loss or damage whatsoever suffered by you or by any other person as a result of any instructions through various electronic delivery channels given with the correct password and/or PIN.

 

You acknowledge that, given the nature of the Internet, we cannot guarantee that any transmission of personally identifiable information, Contents or Other Information under any Services is completely secure. By using or accessing any Services and in consideration of such access and use, you acknowledge that you are satisfied that the security features that we have adopted as set out in our Security Statement are adequate for all your purposes.

 

 

7. User Conduct

Any Contents posted to or accessed via the Website, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Contents originated. This means that the Users from whom Contents originate, not hutchgo mall, are entirely responsible for all the Contents that they upload, post, email, offer or otherwise transmit via the Services. hutchgo mall does not control the Contents posted via the Services and, as such, does not guarantee the accuracy, integrity or quality of such Contents. For the Users accessing Contents via the Services, they understand and acknowledge that by so using the Services, they may be exposed to Contents that are offensive, indecent or objectionable. Under no circumstances will hutchgo mall be liable in any way for any Contents for, including but not limited to, any errors or omissions in any Contents, or any loss or damage of any kind incurred as a result of the use of any Contents posted, emailed, offered or otherwise transmitted via the Services.

 

You undertake not to use the Services to:

 

7.1 Upload, post, email, offer or otherwise transmit any Contents in respect of which you have no right (either proprietary, contractual, or fiduciary) to transmit or which is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory or otherwise objectionable;

 

7.2 Impersonate any person or entity by way of transmitting any forged or manipulated Contents through the use of any Services;

 

7.3 Upload, post, email, offer or otherwise transmit any Contents that infringe any proprietary rights or intellectual property rights including, without limitation, patent, trademark, trade secret, copyright of any party;

 

7.4 Upload, post, email, offer or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except when expressly authorised to do so by us;

 

7.5 Upload, post, email or otherwise transmit any Contents that contain software viruses or any other computer code, files or programs that would interrupt, destroy or limit the functionality of the Websites and/or computer software or hardware or telecommunications equipment constituting them;

 

7.6 Interfere with or disrupt the Services or servers or networks through which the Services is provided, or disobey any requirements, procedures, policies or regulations of such networks;

 

7.7 Collect or store personally identifiable information about other Users.

 

You acknowledge that hutchgo mall does not have any obligation to pre-screen Contents, but that hutchgo mall has the right (but not the obligation) in its sole discretion to refuse or remove any Contents that is available via the Services. Without limiting the said right, hutchgo mall has the right to remove any Contents that, in its opinion, violate the T&C or are otherwise, in its opinion, objectionable. You undertake to evaluate, and agree to evaluate and to bear all risks associated with the use of any Contents, including any reliance on the presumed accuracy, completeness, or usefulness of such Contents. In this regard, you acknowledge that you may not rely on any Contents created by hutchgo mall or submitted to hutchgo mall, including, without limitation, information contained in chat room, forum, auction sites and Cybermall and all other parts of the Services.

 

You acknowledge and agree that hutchgo mall may preserve Contents and may also disclose Contents if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to, without limitation:

 

7.8Comply with legal process;

 

7.9 Enforce its rights;

 

7.10 Or respond to claims that any Contents violate the rights of third-parties.

 

 

8. Merchandise

All merchandise, products or services offered, introduced or mentioned in the Website by third parties ("Merchandise") are not offered or provided by us. You make no reliance whatsoever on hutchgo mall regarding the accuracy or reliability of any of the information that may be accessed via the platform provided through the Website concerning such Merchandise. The contracts for the purchase, acquisition or obtaining of the Merchandise and/or the Public Services will be formed between you and the third parties selling, offering, or providing the same. hutchgo mall is not a party to those contracts and is simply providing a platform through which the effecting of commercial activities can be facilitated and/or on-line payments effected. You are strongly encouraged to make whatever investigation you feel necessary or appropriate before proceeding with any transaction (either on-line or off-line) with any of the said third parties. hutchgo mall, accordingly, makes no and/or disclaims all representations and warranties, express or implied, with respect to availability, merchantability, fitness for a particular purpose, any implied warranties arising from course of performance or course of conduct in relation to the Merchandise. hutchgo mall shall not be responsible and shall in no event be liable for any damages whatsoever, including, without limitation, costs of procurement of substitute goods or services, lost profits, lost data or any direct, indirect, special, punitive, incidental, exemplary or consequential damages relating to the unavailability, use, inability to use, performance or non-performance of the Merchandise that is offered, introduced, mentioned or provided in or via the Website.

 

In the case of any on-line payment in the purchase or obtaining of any Merchandise offered, introduced or mentioned in or via the Website being effected by the payment platform provided by us, notwithstanding anything herein contained, hutchgo mall shall not be liable to you for and in respect of any loss or damage (including indirect and consequential losses and damage) suffered by you in connection with any on-line payments made by you by reason of:

 

8.1 Any failure, delay, interruption, suspension or restriction of the transmission of any information or message from any payment gateways of the relevant banks and/or third party merchants for processing credit/debit/smart card or other payment facilitating mechanism;

 

8.2 Any error in or omission from any information or message transmitted from the said payment gateways;

 

8.3 Any breakdown, malfunction or failure of those gateways and;

 

8.4 Anything arriving out of or in connection with them.

 

 

9. Price and Payment

9.1 We will use all reasonable commercial endeavors to display up to date prices on our Website. However, because prices are often updated by the supplier we cannot state the definite price until we send you our acceptance of your order.

 

9.2 Due to the change in prices, we reserve the right at our sole discretion to:

 

9.2.1 Cancel your order, or

 

9.2.2 Contact you to ask you whether you wish to pay the price difference or cancel your order.

 

9.3 If the order is cancelled by us and you have already made any payment, we will make a refund on any sum deducted by us from your credit card. You agree and accept that we will not be obliged to offer any compensation for cancelling the order.

 

9.4 We only accept credit card payments made by Visa, MasterCard and JCB. When you place an order you authorize us to debit the credit card you specify on your order for the amount of the order at the time we send our acceptance of your order. Title in the merchandise does not pass to you until payment has been received.

 

9.5 We use third party payment service to process online transactions. When you place an order, you agree and accept that your credit card information will be collected, processed, and kept by us and a payment service provider subject to its terms and conditions. You agree and accept that you are solely and exclusively responsible for any losses incurred or sustained by you in making credit card transaction, and in no event shall any such losses in whole or in part be borne by us

 

 

10. Delivery

10. 1Delivery of the merchandise ordered by you to the address you give us for delivery at the time you make your order will be made through a third party provider. The merchandise shall be, and shall be deemed to be, delivered and accepted by you when the merchandise are delivered to the address you have given us for delivery. You agree and accept that we are entitled, at our option, to charge you additional costs or cancel your order without any refund or compensation to you in the event of your failure to accept delivery for whatever reasons.

 

10.2 We may deliver the merchandise in one or more instalments, and some of the merchandises may be delivered directly from suppliers. Any times and dates given for dispatch of merchandise, or the length of time that merchandise will take to be delivered, are only estimates. You agree and accept that under no circumstances will we accept cancellation of order or refund.

 

10.3 You will become the owner of the merchandise you have ordered when they have been delivered to you. Once merchandise has been delivered to you they will be held at your own risk and we will not be liable for the loss or damage.

 

10.4 We reserve the right to amend the free delivery threshold at any time and from time to time.

 

 

11. Return/Refund Policy

11.1 Unless otherwise specified, no return or exchange of merchandise will be accepted. Please read the returns or exchanges policy as specified by the supplier carefully before you place an order.

 

11.2 Subject to the returns or exchanges policy of individual supplier, merchandise may be returned or exchanged within seven (7) days of receipt if the merchandise you ordered are faulty, defective or damaged (with no fault on your part), or the merchandise are not what you ordered, or the delivery is of an incorrect quantity, provided that:

 

11.2.1 The returns or exchanges policy applies;

 

11.2.2 The merchandise are unused and in the condition originally sold together with all parts and accessories which are provided with the merchandise including manuals, certificates, labels, tags, consumables, bags, and boxes;

 

11.2.3 The packaging of the merchandise must be in the condition in which it was delivered to you; and

 

11.2.4 A request for return or exchange is sent to our customer service representative via email and the merchandise is returned to the supplier through free pick up from us at the delivery address within a limited period specified by the supplier.

 

11.3 You agree and accept that merchandise is acceptable for exchange subject to stocks availability.

 

11.4 You agree and accept that it will be at the supplier’s sole discretion whether the merchandise is accepted for return or exchange. Under no circumstances will we accept the return of any merchandise directly to us or be held liable for your damages for whatever reasons.

 

 

12. Product/Service Terms and Conditions

After the transaction and payment have been successfully completed on our Site, you will receive a confirmation email sent from our Site, and all order transactions will be recorded in the account you have set up on our Site. You can redeem the purchased product/service before the expiry date, in accordance to the redemption instructions.

 

Unless there is any special declaration, all services are subject to the following terms and conditions:

 

12.1 All services are required to use before the expiry date;

 

12.2 All services cannot be exchange for cash or other products;

 

12.3 All services cannot be refund;

 

12.4 In the event of any dispute, the decision of the participating merchants shall be final, and reserve the right to change the terms and conditions of the promotion at any time without prior notice.

 

 

13. Public Disclosure of Information

Before you send any Contents, Other Information or Personally Identifiable Information, you must check whether you are sending it in the public area of the Websites. If you are sending it in the public area, you acknowledge that you are doing so voluntarily and that (a) hutchgo mall is granted a world-wide, royalty free licence to reproduce, modify, adapt and publish such Contents for as long as you elect to continue to include such Contents in the Websites and (b) any person may use such Contents for the purpose of exchanging email/ emails or chatting between or amongst Users or introducing you to Users. All such Contents you voluntarily make available in the public area are not to be regarded as being collected by hutchgo mall.

 

 

14. Indemnity

You agree to indemnify, defend and hold harmless hutchgo mall, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees against any and all claims, proceedings, damages, injuries, liabilities arising from (a) your acts or inaction in breach of these T&C, (b) your use of any Services or (c) the Contents, Other Information or Personally Identifiable Information you submit, post to or transmit through the Services.

 

 

15. No Resale of Services

You undertake not to reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of the Services, use of the Services, or access to the Services.

 

 

16. Modifications to Services

hutchgo mall reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that hutchgo mall shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

 

 

17. Links

The Websites contain links to other sites or pages on the World Wide Web, which are not maintained or controlled by hutchgo mall and for which hutchgo mall is not responsible. When you activate any such links, you leave the Websites and access such sites or pages at your own risk and hutchgo mall shall not be responsible or liable for any Contents, advertising, products, or other materials on or available from such sites or pages. You further acknowledge and agree that hutchgo mall shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Contents, goods or services available on or through any such sites or pages.

 

 

19. Disclaimer of Warranties

You expressly understand and agree that:

 

19.1 Your use of the services is at your own risk to the extent permitted by the law of Hong Kong Special Administrative Region, hutchgo mall expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

 

19.2 hutchgo mall makes no warranty that:

 

19.2.1The services will meet your requirements;

 

19.2.2 The services will be uninterrupted, timely, secure, or error-free;

 

19.2.3The results that may be obtained from the use of the services will be accurate or reliable;

 

19.2.4 The quality of any contents or merchandise purchased or obtained by you through the services will meet your expectations;

 

19.2.5And any errors in any software will be corrected.

 

19.3 Any contents downloaded or otherwise obtained through the use of the services are obtained at your own discretion and risk and that you will be solely responsible for any damage to your computer system and/or mobile telecommunication devices or loss of data that results from the download of any such contents.

 

19.4 No advice or information, whether oral or written, obtained by you from hutchgo mall or through or from the services shall create any warranty not expressly stated in the T&C.

 

 

20. Limitation of Liability

You expressly understand and agree that, to the extent permitted by the law, hutchgo mall shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from:

 

20.1 The use or the inability to use the services;

 

20.2 The cost of procurement of substitute goods and services resulting from any contents, other information or services purchased or obtained or messages received or transactions entered into through or from the services;

 

20.3 Unauthorized access to or alteration of your transmissions or personally identifiable information;

 

20.4 Statements or conduct of any third party in connection with any services;

 

20.5 Or any other matter relating to the services.

 

hutchgo mall's liability, if it is so held liable despite the provisions herein, to the user in relation to the services shall be limited to the amount of the relevant transaction or the direct damages sustained, whichever is less.

 

 

21. IP Rights and Copyright Agents

hutchgo mall respects copyright law and expects its Users to do the same. Unauthorized copying, distribution, modification and public display of copyrighted works is an infringement of the copyright holders' rights. As a condition of your use of the Services, you agree that you will not use the Websites to infringe the intellectual property rights of others. hutchgo mall reserves the right to terminate the registration of any User upon notice of any infringement of the copyrights or other intellectual property rights of others in conjunction with use of the Websites. hutchgo mall will investigate any notice it receives in relation to copyright infringement committed by Users of, and involving use of the Websites.

 

hutchgo mall will respond expeditiously to claims of copyright infringement committed using the Websites that are reported to their "Designated Copyright Agent" identified below. If you are a copyright owner, or authorized to act on behalf of a copyright owner or the owner of any exclusive right under copyright, please report your notice of infringement of such copyright, that you believe is occurring or has occurred on the Websites, by providing the following information and delivering the same, to the Designated Copyright Agent:

 

21.1 Identity of the copyrighted work that you claim has been infringed, or if multiple copyrighted works, a list of the copyrighted works that you claim have been infringed, using the Websites;

 

21.2 A description of the Contents of the material that you claim is infringing another's copyright,

 

21.3 Your street or mailing address, telephone number, e-mail address and other contact details;

 

21.4 A statement in good faith from you that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law;

 

21.5 And a statement in good faith from you that the information you have provided is accurate and that you are the copyright owner, or authorized to act on behalf of the owner of the copyright or that you hold an exclusive right under the copyright.

 

All claims of copyright infringement should be delivered to the following "Designated Copyright Agent" of hutchgo mall:

 

Customer Service Manager

Hutchison Travel Limited

Unit 1201, 12/F Two Harbourfront

22 Tak Fung Street, Hunghom,

Kowloon Hong Kong

Email: mall@hutchgo.com

 

 

22. Governing Law 

The T&C shall be construed in accordance with, and this agreement is governed by the laws of the Hong Kong Special Administrative Region of the Peoples' Republic of China ("Hong Kong"), without regard to the conflict of legal provisions thereof. You agree that any claim you might have against hutchgo mall shall be brought before the courts of Hong Kong.

 

 

23. Severability

If any one or more of these T&C, or their application in any circumstance, is held invalid, illegal or unenforceable in any respect for any reason, the validity, legality and enforceability of that term or condition in any other respect and the remaining T&C shall not in any way be impaired.

 

 

*In the event of discrepancy between the English and Chinese versions of terms and conditions, the English shall prevail.

 

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